Privacy Policy
At [LUIXIR], we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase from us.
1. Information We Collect
We collect the following types of information when you interact with our website:
- **Personal Information**: When you make a purchase, we collect your name, email address, phone number, shipping address, and payment information.
- **Non-Personal Information**: We may collect non-personal information such as browser type, IP address, and pages visited on our website, which help us analyze trends and improve our website functionality.
- **Cookies**: We use cookies to improve your user experience, personalize content, and analyze website traffic. Cookies are small text files placed on your device. You can control cookie settings through your browser.
2. How We Use Your Information
We use the information we collect in the following ways:
- To process your orders and provide you with customer support.
- To improve our website and customize your shopping experience.
- To send you marketing communications (with your consent), such as updates on new products, promotions, and special offers.
- To respond to inquiries and resolve any issues you may have with your orders.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- **With third-party service providers**: We share your information with trusted third-party providers who assist us in processing payments, delivering products, and running our business operations.
- **For legal reasons**: We may disclose your personal information if required by law or to protect our legal rights, such as in the case of a legal dispute or investigation.
4. Payment Processing
Payments are processed through secure third-party payment processors (such as PayPal, Stripe, or credit card companies). We do not store or have access to your credit card information, as all payment transactions are securely handled by these third parties.
5. Data Security
We take data security seriously and implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
6. Your Rights
As a customer, you have certain rights regarding your personal information, including:
- **Access**: You have the right to request a copy of the personal information we hold about you.
- **Correction**: You can update or correct your information if it is inaccurate or incomplete.
- **Deletion**: You can request that we delete your personal information, subject to certain legal exceptions.
- **Opt-out**: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in the emails or contacting us directly.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including to process transactions, comply with legal obligations, and resolve disputes.
8. International Transfers
Since we are a global company, your personal information may be transferred to and processed in countries outside your home country. By using our website, you consent to the transfer of your information to other countries, which may have different data protection laws than your own.
9. Children's Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected personal information from a child under 16, please contact us, and we will take steps to remove such information.
10. Updates to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: [info@luixir.com]
- Phone: [phone number]
- Website: [luixir.com]